Bryce
posted this on May 03, 2011 10:25 am
Hello,
Some generic email services like Hotmail in particular and also Yahoo are blocking emails from RocketTube.com. This happens because other users of these services get activation links and then click to mark the email as spam even though they requested it. Because of these users, they mess things up for everyone.
Please check your spam and/or junk folders and look for the activation link. It will show as coming from support@rockettube.com. We are sending the email, but your provider is blocking it so the issue is on your email service providers end, not ours.
If you Use Hotmail here is a link to possible solutions: http://windowslivehelp.com/solution.aspx?solutionid=5b7bdb98-cda9-4...
If you try this and still need help you can contact Hotmail here after setting up a profile: http://www.windowslivehelp.com/post.aspx?productid=1
If you use Yahoo, here is a link to possible solutions: http://help.yahoo.com/l/us/yahoo/mail/ymail/technical/technical-001...
If you try this and still need help you can contact Yahoo here: http://help.yahoo.com/l/us/yahoo/mail/ymail/forms_index.html
If you use another email service provider, please contact them to let them know you are trying to activate an account and the email from support@rockettube.com is not arriving and ask them to please unblock emails from rockettube.com or help you to find them.